Recurring Payment Authorization

Status: Draft for legal review Document key: recurringPaymentAuthorization Version: 2026-09-28 Use: Billing and clinic onboarding clickwrap

By accepting this Recurring Payment Authorization, the clinic authorizes Happy Light Tech and its payment processor to charge the selected payment method for Happy Light AI.

1. Authorized Charges

The clinic authorizes charges for:

• monthly subscription fees;
• additional language add-ons;
• one-time 60-minute AI minute credits, each purchased manually by the clinic at checkout;
• taxes, if applicable;
• payment processor fees or pass-through fees where disclosed; and
• other services accepted by the clinic in writing or through the dashboard.

2. Current Standard Pricing

Unless a customer-specific billing snapshot states otherwise:

• Base plan: $149 per month
• Included minutes: 300 AI conversation minutes per month
• Additional minutes: $30 one-time per 60-minute credit, purchased manually from the billing page; unused purchased minutes roll over
• Additional language: $10 per month per added language beyond English

The backend billing record is the source of truth for discounts, credits, included minutes, usage, and estimated invoices.

3. Additional Minutes and Pause

Usage beyond the included minutes is never metered or charged automatically, and there is no automatic purchase of minute credits. Included minutes are used first, then purchased credits. When both are exhausted, AI answering pauses until the next monthly billing cycle or until the clinic purchases another credit.

4. Payment Method

The clinic represents that it is authorized to use the selected payment method. Payment information is processed by Stripe or another approved payment processor. Happy Light Tech does not store raw payment card numbers.

5. Failed Payments

If payment fails, Happy Light Tech may retry payment, notify the clinic, pause service, restrict new usage, or suspend clinic features until payment is resolved.

6. Cancellation

The clinic may cancel according to the Terms of Service and dashboard cancellation workflow. Cancellation stops future renewal charges but does not automatically refund prepaid fees already charged, except where required by law or the Activation and Refund Policy.

7. Billing Questions

Customer payment receipts are sent by Stripe from receipts@happylight.tech. Billing questions can be sent to billing@happylight.tech.