Recurring Payment Authorization

Status: Draft for legal review Document key: recurringPaymentAuthorization Version: 2026-05-31 Use: Billing and clinic onboarding clickwrap

By accepting this Recurring Payment Authorization, the clinic authorizes Happy Light Tech and its payment processor to charge the selected payment method for Happy Light AI.

1. Authorized Charges

The clinic authorizes charges for:

• monthly subscription fees;
• additional language add-ons;
• automatic recharge or overage blocks when enabled;
• one-time call time purchases;
• taxes, if applicable;
• payment processor fees or pass-through fees where disclosed; and
• other services accepted by the clinic in writing or through the dashboard.

2. Current Standard Pricing

Unless a customer-specific billing snapshot states otherwise:

• Base plan: $149 per month
• Included minutes: 300 AI conversation minutes per month
• Overage or recharge: $30 per started 60-minute block
• Additional language: $10 per month per added language beyond English

The backend billing record is the source of truth for discounts, credits, included minutes, usage, and estimated invoices.

3. Automatic Recharge

If the clinic enables automatic recharge, the payment method may be charged for additional 60-minute blocks when remaining call time falls below the configured threshold, such as 30 minutes.

If automatic recharge is disabled, AI answering may pause when included minutes and purchased credits are exhausted.

4. Payment Method

The clinic represents that it is authorized to use the selected payment method. Payment information is processed by Stripe or another approved payment processor. Happy Light Tech does not store raw payment card numbers.

5. Failed Payments

If payment fails, Happy Light Tech may retry payment, notify the clinic, pause service, restrict new usage, or suspend clinic features until payment is resolved.

6. Cancellation

The clinic may cancel according to the Terms of Service and dashboard cancellation workflow. Cancellation stops future renewal charges but does not automatically refund prepaid fees already charged, except where required by law or the Activation and Refund Policy.

7. Billing Questions

Customer payment receipts are sent by Stripe from receipts@happylight.tech. Billing questions can be sent to billing@happylight.tech.